For restaurants & cafes
Never miss an order during the rush.
Modus answers menu questions, takes orders and confirms reservations on your restaurant's WhatsApp number — so no message goes unanswered during peak hours.
- Orders taken 24/7
- Reservations confirmed instantly
- Regulars brought back
What's happening today
Phone lines are busy during peak hours, so calls go unanswered and orders are lost.
WhatsApp orders pile up in a personal inbox with no record of who ordered what.
Staff manually retype orders from chat into the kitchen or POS, causing mistakes.
Regulars who haven't ordered in weeks never get a nudge to come back.
How Modus fixes it
Order taking, hands-free
Customers message your WhatsApp number, and the agent walks them through the menu, takes the order and confirms it — even during your busiest hours.
Reservations without a call
The agent checks availability logic you define and confirms bookings instantly, no one picking up the phone.
Menu & policy Q&A
Trained on your menu, hours, delivery area and allergens, it answers accurately and on-brand every time.
Bring regulars back
Automatically nudge customers who haven't ordered in a while with a timely, personal WhatsApp message.
How it works
Customer messages your number
From your Instagram bio, Google listing, or a saved contact — any WhatsApp message reaches the agent instantly.
AI takes the order or booking
It answers menu questions, takes the order or confirms a reservation, and logs everything to your dashboard.
Your team fulfills it
Orders and bookings show up ready to action — no re-typing, no missed messages.
Frequently asked questions
Does this replace my POS system?
No — Modus handles the WhatsApp conversation (menu Q&A, order capture, reservations). You keep your existing POS or ordering process; orders land in your Modus dashboard for your team to action.
Can it handle delivery area and timing questions?
Yes. The agent is trained on your knowledge base — menu, hours, delivery radius, and policies — so it answers those questions accurately without a human involved.
What happens if a customer wants to speak to a person?
The agent hands off to your team with the full conversation history whenever a customer asks for a human or the request needs judgment.
Do I need the WhatsApp Business app?
No. Modus runs on the official WhatsApp Business API on your existing number — no app to install, no code required from you.
Put this on autopilot.
One AI agent handles it on your WhatsApp number — we set everything up for you.
Get started free